Frequently Asked Questions

Contact

During office hours, the fastest way to reach us is online chat (green button)

For non-urgent request email: support @ diversitybeans.com

Call (toll-free): 855-500-2220

We are located in Edmond, Oklahoma.

Customer service hours are 8:00am - 5:00pm CST, Monday - Friday. As always, online shopping is available to you 24/7.

No, we don't have a store and our warehouse is not open to the public. If you are in the OKC metro area and would like your order delivered, contact us. If time permits, we'll coordinate delivery for a fee.

Shipping, Delivery, & Returns

In general, orders ship within 2 business days. Large and custom orders may require additional processing time. If you need your order by a specific date, please include the date in the "order note" section during checkout. We will contact you if there are any conflicts meeting your deadline or if additional fees are required. Shipping times displayed at checkout do not include processing time.

Always consider delays occuring due to unforeseen events beyond anyone’s control, often referred to as ‘acts of God’. Federal and state laws protect both retailers and shipping carriers from being held responsible.

Yes! Email specifics (item, quantity, addresses, dates needed) to support (at) diversitybeans.com for a quote. For companies shipping orders direct to employees, each mailing address constitutes an individual order.

Our site is currently set to ship to the United States and Canada. However, if you're considering shipping to a different location, please contact us at support (at) diversitybeans.com. Include the delivery address, item of interest and desired quantity. We'll reply with shipping quotes for your review.

We want you to be 100% satisfied with your purchase. If you are not, please email us at support (at) diversitybeans.com. If an error has occurred, we will make it right. For health and safety reasons, perishable products are not returnable or refundable except in cases in which we made an error. 

Please include your order number in your email so we'll be able to address any problems quickly.

The Beans

Diversity Beans come in the following flavors: cinnamon, coconut, lemon, licorice, peppermint, pineapple, root beer, wintergreen

Sugar, Corn Syrup, Corn Starch- Modified, Malic Acid, Natural & Artificial Flavors, Confectioner’s Glaze, Carnauba Wax, Beeswax, Glycerine, Caramel Color, Blue #2 Lake, Yellow #6 Lake, Red #40 Lake, Red #40, Yellow #5, Yellow #6, Blue #1, Red #3

Diversity Beans are manufactured in a plant that processes peanuts, almonds, pecans, eggs, milk, and soy.

Diversity Beans are certified kosher, gluten-free, fat-free and vegetarian friendly. However, they are not vegan as they contain beeswax. 

Yes, Diversity Beans are proudly made in the USA

Customization

We offer customization on orders of 100+ of single-serve bags and tins. B&W customization is .15 per label and color is .25 per label. Bulk discounts automatically apply. Customers need to supply print-ready artwork.

Print-ready artwork needs to be a minimum of 600 pixel x 600 pixel (2" x 2"), 300 dpi and not more than 1200 pixel x 1200 pixel (4" x 4"), or 3 MB, in CMYK, and jpeg or png format.

You can attach the artwork to your order on the product page (orange button) when placing your order or you can email it to support (at) diversitybeans.com. We will contact you if the quality of the artwork is poor and we're not able to access a higher quality image. Please include the order number for easy identification. 

By supplying artwork, you are warranting that you have unrestricted right and authority to use and distribute that artwork.

Discounts & Donations

Bulk discounts are automatically applied and detailed on the individual product pages when offered. Discounts are applied across the order and not per product.

For companies shipping orders direct to employees, please keep in mind that each mailing address constitutes an individual order.

We are passionate about supporting those who create, share, and take risks to build antiracist, equitable, and inclusive communities. We support this passion by donating 20% of our profits to their work and in-kind donations to schools in under-resourced areas.

To learn more about our social impact commitment (and how to apply), please visit Giving Back Program

Corporate Information

DUNS: 034073036, SAM: TL89BEQNKHZ8, CAGE Code: 4Y3Q8, NAICS Code (main): 61170, PSC Code (main): R431 (see complete NAICS and PSC Codes here), Corporate Name: Imeltingpot.com LLC dba Diversity Beans (diversitybeans.com), incorporated in the State of Oklahoma.

Yes. Diversity Beans must be purchased directly from DiversityBeans.com or sister-site iCelebrateDiversity.com. No other agents or dealers are authorized to represent this product. If you need a printable letter for verification, you can find one here.

We do not sell wholesale, however, we provide bulk discounts and an additional 10% discount to members of our Referral Program.